Sears is infamous for having misleading (as the customers put it)signs. Actually our signs aren't misleading, they are specific if you actually READ them. I swear, literacy is a serious problem for Sears shoppers.
Today this woman comes up to my register in the Men's section of Sears. She has a pile of kids clothes and wants me to tell her the prices of each item as I ring them up. I frequently am asked this and find it thoroughly annoying. Well I get to this pink overall set and it rings up 40% off at the grand price of $10.80.
She snaps, "That should be $9!"
I say,"No ma'am, $10.80."--Thinking to myself,"That's like a dollar more, quit your bitchin'"
Then she blabbers on about how there was a sign that said it was $9. So I frustratingly grab the pink overall set and walk with her to the sign knowing that I, as always, am going to prove some stupid bitch wrong. Sure enough the sign clearly states that all Capri Sets are $9. I explain this to her and even show her the said Capri Set and she responds with,"Well I want it for $9, that's what the sign says!"
I go get the MCA (Merchandise Customer Assist), T, and ask her to speak slowly to the woman because I apparently am difficult to understand. The illiterate woman then has the fucking nerve to start arguing with T! I call the manager.
I am ringing up the rest of her stuff while we wait for the manager to come. While doing so, she says,"Just forget it, I don't want it."
I SO wanted to scream at her,"Bitch you better take it after I have had to deal with your crap for 15 minutes!!" When the manager came she acted like she didn't even want to tell him what the problem was because it was no big deal. He explained the sign and she was like, "Yes, I know, the Capri Sets." As if it had finally clicked in her wee little brain.
Why does it take 3 people to explain a sign to someone? WHY??